AI & Automation
AI chatbot, automation rules, and smart workflows.
2 articles
What Are Automation Rules? Automation rules let you define if this, then that logic that runs automatically when tickets arrive or are updated. Instead of manually routing every ticket, tagging reques
Read articleAI Chatbot Setup Our AI chatbot is like having a support agent that never sleeps, never eats, and never complains about Monday mornings. Getting Started Go to AI Chatbot in the sidebar Click "Create C
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