Data Export
Your data belongs to you. We're just babysitting it.
What you can export
- Tickets: All tickets with messages, attachments, and metadata
- Customers: Customer list with contact information
- Knowledge Base: All articles in HTML or Markdown
- Reports: Analytics data as CSV
How to export
- Go to Settings > General
- Scroll to "Data Export"
- Select what you want to export
- Click "Export"
- Download the ZIP file when ready (usually within a few minutes)
Exports are available for download for 7 days. After that, you'll need to generate a new one. We don't keep old exports because we're not hoarders.