Uptimia help center

How to Add Team Members

By Andrius Gecius 1 min read Updated Apr 6, 2026

Adding Team Members

Teamwork makes the dream work! Here's how to add your colleagues:

  1. Navigate to Settings > Team
  2. Click "Invite Member"
  3. Enter their email address (their real one, not their spam one)
  4. Select their role: Admin, Agent, or Viewer
  5. Click "Send Invite"

Role Permissions

  • Admin: Can do everything. With great power comes great responsibility.
  • Agent: Can handle tickets, chat, and customer interactions.
  • Viewer: Can look but not touch. Like a museum.

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