Adding Team Members
Teamwork makes the dream work! Here's how to add your colleagues:
- Navigate to Settings > Team
- Click "Invite Member"
- Enter their email address (their real one, not their spam one)
- Select their role: Admin, Agent, or Viewer
- Click "Send Invite"
Role Permissions
- Admin: Can do everything. With great power comes great responsibility.
- Agent: Can handle tickets, chat, and customer interactions.
- Viewer: Can look but not touch. Like a museum.