Welcome to HelpCanvas
HelpCanvas is a powerful customer support platform that helps your team deliver fast, personalised support at scale.
In this guide you will learn how to set up your workspace, invite teammates, and handle your first support ticket.
Step 1: Configure your workspace
Head to Settings and fill in your company name, logo, and support email address.
Step 2: Invite your team
Go to Settings › Team and click Invite Agent. Enter the email address and choose a role: Admin, Agent, or Read-only.
Step 3: Connect a mailbox
Every inbound email creates a ticket automatically. Connect your support address under Settings › Email Channels.